Questions & answers

Exotic car rental in Miami: requirements & FAQ

Updated

To rent an exotic car in Miami with Zalo Rentals you must be 21 or older and have a valid driver's license, your full-coverage auto insurance card and a $100 deposit that reserves your request. You book online, upload clear phone photos of your documents, and Gonza reviews and confirms. The balance of the rental is due at pickup.

Booking & deposit

How do I book an exotic car in Miami with Zalo Rentals?

Pick a car in the showroom, choose your dates and pay the $100 deposit in the booking sheet. Then upload your documents and confirm your phone number. Gonza reviews and confirms, and you get an email and a text when it's confirmed. The steps are on How it works.

What does the $100 deposit do?

The $100 reservation deposit is the only charge when you book, and it reserves your request — it shows you're serious. It comes off your rental once Gonza approves you, and it's refunded automatically if we can't confirm your booking. After approval, 50% of the rental total is due to lock in your dates — Gonza sends you a secure payment link.

Are my dates held before I pay the deposit?

No. An unpaid booking never holds the dates — someone else can take them until your deposit is paid. Your request is reserved with the $100 deposit, and your dates are locked with 50% of the rental total after approval.

Is there a minimum rental?

One day, unless a car's calendar says otherwise — some cars and promo codes need more. The booking sheet shows the minimum for the dates you pick.

Requirements

What do I need to rent an exotic car in Miami?

A valid driver's license, front and back, and your current auto insurance card (full coverage required) — uploaded as clear phone photos from the booking page. At pickup, bring the physical license and the insurance you sent.

Is there a minimum age to rent?

The minimum age to rent is 21.

Can I rent with a foreign or international license?

Yes — foreign and international driver's licenses are accepted; upload it front and back like any license. Every renter uploads a valid driver's license with the booking.

What insurance do I need?

Your own full-coverage auto insurance policy. Upload the insurance card with your license; for questions about your coverage, ask us on WhatsApp.

Delivery & pickup

Do you deliver the car?

Yes. Delivery is free across the Greater Miami area; the rest of South Florida and anywhere else in Florida by quote — ask when you book.

What happens at pickup?

Gonza texts you the time and place before pickup. Bring the physical license and the insurance you sent; the balance of the rental is due at pickup. We photograph the car together at hand-over.

During the rental

What are the mileage terms?

The standard allowance is 100–150 miles per day, set per car (some cars less). Extra miles are $3–5 each depending on the car — we confirm the exact numbers for your car when you book.

Who pays for fuel and tolls?

Ask us on WhatsApp — we confirm fuel and toll details for your car when you book.

Can I reach you during the rental?

Yes — 24/7 VIP support. Call or WhatsApp +1 (305) 491-7900 any time.

Changes & cancellation

Can I change or cancel my booking?

Message us on WhatsApp or call as early as you can, and we go through the options for your booking with you. Cancel more than 48 hours before your rental starts and the 50% you paid to lock in your dates is refunded in full; cancel within 48 hours of the rental start and we keep 50% of what you paid. If we can't confirm a booking, the $100 deposit is refunded automatically.

What if someone books my dates first?

An unpaid booking never holds the dates — your request is reserved with the $100 deposit, and your dates are locked with 50% of the rental total after approval. If someone else pays for the same car and dates first, we can't confirm yours, and any deposit you paid is refunded automatically.

Payment

How can I pay the deposit?

In the booking sheet with Apple Pay, Google Pay, Cash App Pay or a card, through Square. If that doesn't work for you, Square's secure page is the fallback — or call or WhatsApp us and we take it by phone.

When do I pay the rest?

Once Gonza approves you, 50% of the rental total is due to lock in your dates — Gonza sends you a secure payment link. The balance of the rental is due at pickup. Before pickup we also take a refundable security deposit (card, Apple Pay or Google Pay); the amount is set per booking and told to you before pickup, and it's released after the car is back, less any damage.

Can I use a promo code?

Yes — promo codes go in the booking sheet. They discount the rental price only, never the $100 deposit.

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